SYSTEM SPECIFICATIONS CAPACITY: 243 kW DC, 200 kW AC SOLAR PANELS: 972 x Canadian Solar CS6P 250W INVERTERS: 20 x Kaco XP 10H6U @10kW eack MONITORING:SolarVu by Cachelan PROJECT DEVELOPER:Ontario Solar Provider SELL POWER: $0.713/kWh Ontario FIT rate LOCATION: Moose Creek, Ontario Canada INSTALLED: July 15, 2013, monitoring began in Sept
The Cachelan team is here to help you resolve any communication, monitoring or control based issues for your site and portfolio. Do not hesitate to reach out to us and we will provide you assistance. Before you do, please take a look at some of our frequently asked questions and resources below.
In the event you would like to reach out to our technical support team regarding monitoring issues or questions, we recommend that you both reach out to us in writing with information covering your current issue, and then follow up by calling our support line. Phone support is available M-F, business hours EST.
Step 1: Contact via Email
techsupport@cachelan.com
Ensure to include relevant information and photos if applicable.