SYSTEM SPECIFICATIONS CAPACITY:4.8 kW in two 2.4 kW arrays SOLAR PANELS>12xCSI-200W (bottom) & 12xSuntech 200W (top) INVERTER: Two Xantrex GT-2.8 MONITOR: SolarVu Energy Portal cachelan.com SELL POWER: $0.80 Ontario FIT rate PROJECT DEVELOPER:Rumble Energy INSTALLTION:AVACOS LOCATION: Sudbury (Coniston) Ontario Canada INSTALLED: Sept 16, 2009 (Meter installed Dec 18, 2009, Data collect started Jan 12,2010) Operational: Jan 12,2010 Coordinator:Buss:Les Lisk / Tech:Dave Carnes(StAndrewsStatus@onecard.ca)
The Cachelan team is here to help you resolve any communication, monitoring or control based issues for your site and portfolio. Do not hesitate to reach out to us and we will provide you assistance. Before you do, please take a look at some of our frequently asked questions and resources below.
In the event you would like to reach out to our technical support team regarding monitoring issues or questions, we recommend that you both reach out to us in writing with information covering your current issue, and then follow up by calling our support line. Phone support is available M-F, business hours EST.
Step 1: Contact via Email
techsupport@cachelan.com
Ensure to include relevant information and photos if applicable.
