SYSTEM SPECIFICATIONS CAPACITY: 500 kW AC ,600kW DC SOLAR PANELS: 2132 x Canadian Solar CS6P-260P INVERTER: 20 Fronius Symo 24kWs and 1 Fronius Symo 20kW MONITORING:SolarVu by Cachelan PROJECT DEVELOPER:Solera SELL POWER: $0.329/kWh Ontario FIT rate LOCATION: Aurora, Ontario Canada INSTALLED: Sep, 2016
The Cachelan team is here to help you resolve any communication, monitoring or control based issues for your site and portfolio. Do not hesitate to reach out to us and we will provide you assistance. Before you do, please take a look at some of our frequently asked questions and resources below.
In the event you would like to reach out to our technical support team regarding monitoring issues or questions, we recommend that you both reach out to us in writing with information covering your current issue, and then follow up by calling our support line. Phone support is available M-F, business hours EST.
Step 1: Contact via Email
techsupport@cachelan.com
Ensure to include relevant information and photos if applicable.